Paramedics stand on the front lines of emergency medical care, responding to traumatic situations daily while providing life-saving interventions under intense pressure. This vital work comes with significant mental health challenges that deserve attention and care. Let’s explore paramedic mental health, when to consider private counselling, and the benefits this support can provide.

From the Ambulance to Therapy Room: Why My Paramedic Experience Makes Me a Better Counsellor

For fifteen years, I responded to emergencies in all weather conditions, at all hours, seeing people on what was often the worst day of their lives. Or for trivial health non-emergency health related matters. Like you, I know what it’s like to make split-second decisions that prioritises clinical care. I understand the weight of responsibility that settles into your bones after years on the road.

Now, as a trauma informed and practicing counsellor I bring something unique to my practice: I’ve sat where you’re sitting. I’ve felt what you’re feeling. And I’ve found a path forward that I want to share with you.

I’ve Lived the Challenges You’re Facing

During my years as a paramedic, I experienced firsthand the mental health challenges that come with the job:

• I know what it’s like to respond to multiple cardiac arrests in one shift,  go home and try to sleep as the faces of patients, families and clinical scenarios replay in your mind.
• I’ve worked the shifts that left me feeling chronically exhausted, straining my relationships and physical health.
• I’ve had to make decisions with limited clinical information.
• I’ve been verbally threatened and physically assaulted by the very people I was trying to help.
• I’ve missed social events and holidays because of “the job”.
• I know first hand the internal politics of Ambulance services,
• Lets also not forget the culture of bullying, harassment that crosses generations of Paramedics.

These experiences aren’t just stories I’ve heard from clients – this was once my daily reality, just like you. This shared understanding means we can skip the part where you have to explain what the job is really like. I already know.

Why My Background Makes Me a Different Kind of Therapist

When I decided to become a therapist, I made a commitment to create the kind of support I wished I’d had access to during my paramedic career. Here’s what makes my practice different:

True Understanding of Paramedic Culture

I speak your language. I understand the dark humour, the unspoken rules, and the complex emotions that come with this work. There’s no need to filter your experiences.

Practical, Evidence-Based Approaches

My therapy isn’t about vague concepts or endless talking without direction:

• Trauma-focused therapies that address the specific impacts of your work.
• Help building resilience and preventing trauma for future challenges.
• Cognitive techniques to combat the negative thinking patterns common in high-stress professions.
• Recovery strategies designed around you.

Absolute Confidentiality and Professional Separation

I understand the concerns about seeking help within the “service” or through EAP programs which are often limited and short in duration. My private practice ensures complete separation from your workplace. What we discuss remains between us, with no risk to your career or reputation.

From Colleague to Counsellor: My Approach

My clients often tell me that working with someone who’s been “on the road” makes all the difference. Here’s what you can expect when we work together:

• No judgment about coping mechanisms or thoughts that might seem “unacceptable” to others unless they are impacting your patients.
• Practical strategies that fit realistically into the demanding lifestyle of emergency services.
• Recognition of your strengths and the importance of your work.
• Respect for the resilience you’ve already shown in your career.
• A therapeutic relationship based on mutual respect, not clinical detachment.

When to Reach Out

You don’t have to wait until you’re in crisis to benefit from counselling. Many of my clients come to me for:

• Processing particularly difficult calls or incidents.
• Building sustainable resilience throughout their careers.
• Navigating work-life balance in a demanding profession.
• Managing the transition to leadership roles or specialised teams.
• Preparing for retirement or career changes.
• Preventing burnout before it takes hold.

My Promise to You

As someone who has worn both the uniform and now the therapist’s hat, I make this promise: I will never minimise your experiences, pathologise normal reactions to abnormal situations, or suggest simplistic solutions to complex problems.

Instead, I offer a space where your experiences are understood, your challenges are acknowledged, and your wellbeing is the priority. Together, we can develop strategies that allow you to continue your essential work while protecting your mental health and preserving what matters most to you.

Taking the First Step

I know that making that reaching out can be the hardest part. You’ve spent your career being there for others during their most vulnerable moments. Now, let someone who understands your journey be there for you.

P.S. I am able to work around your demanding shift structures, and offer virtual/telehealth no matter where you are in Australia. So what are you waiting for? Schedule time to see me as a new client today.